After-hours messages
Patients ask about services and availability long after the clinic closes.
WhatsApp Workspace for Saudi Clinics
Turn patient conversations into a clear clinic workflow.
Bring WhatsApp conversations, staff-reviewed AI drafts, appointment requests and consent-based reminders into one Arabic-first workspace.
Built around your clinic’s services, schedules and policies.
Tansiq AIAvailable now
اليوم
Keep patient inquiries visible
Reduce repetitive drafting work
Move requests through a clear staff workflow
The reception gap
Patient demand does not stop when reception closes.
A busy front desk moves between calls, messages and calendars. The patient only sees the wait.
The same questions, all day
Prices, locations, preparation and opening hours pull staff away from patients in the clinic.
Availability takes too long
Every switch between chat, phone and calendar adds another delay.
A missed reply can become a missed booking
Patients often move on when the next available step is unclear.
Reception queue19:42
4After hours19:18
Waiting for availability18:54
Switching to calendar18:47
Needs a reply18:31
Guided clinic demo
See the workspace from setup to launch review.
Explore three illustrative setup stages. Connection options, available actions and launch scope are confirmed for your clinic during onboarding.
01 · Clinic setup
Configuration previewConnect your clinic
Map the patient messaging and appointment workflows your clinic wants to include. Available connection methods are reviewed before configuration.
Illustrative setup workspaceClinic setup
| Setup item | Example value | Review status |
|---|---|---|
| Setup itemClinic | Example valueTansiq Demo Dental Clinic | Review statusSample |
| Setup itemPrimary branch | Example valueRiyadh demo branch | Review statusSample |
| Setup itemPatient messaging | Example valueConnection method to be confirmed | Review statusReview |
| Setup itemAppointment workflow | Example valueClinic process to be mapped | Review statusReview |
| Setup itemStaff contact | Example valueReception owner to be named | Review statusTo confirm |
No live channel, calendar or patient system is connected in this preview.
Core capabilities
One calm, consistent front door for every patient conversation.
Tansiq organises the daily workflow while your clinic team stays in control of every patient-facing action.
Staff-reviewed AI drafts
Draft administrative replies from the current conversation and clinic-approved knowledge, then let staff review before sending.
Appointment request workflow
Record, assign, confirm, reschedule and cancel appointment requests with an exact confirmed time when available.
Appointment reminders
Schedule consent-based templates that follow a confirmed appointment when it moves or is cancelled.
Arabic-first, bilingual workspace
Operate the dashboard and prepare approved templates in Arabic or English.
Shared inbox workflow
Assign conversations, set priority and track open, waiting or resolved work with context intact.
Operational dashboard
See connection health, conversations, pending appointment requests and plan usage in one place.
Built for Saudi clinics
Designed around the way private clinics actually work.
The workspace follows your clinic's approved services, staff responsibilities and appointment-request process.
Dental clinics01
Dermatology clinics02
Aesthetic clinics03
Physiotherapy clinics04
Specialist clinics05
Multi-location medical centres06
Security and patient trust
Make privacy decisions before the first patient conversation.
Security and privacy controls can vary by deployment and integration. During onboarding, your clinic can review and confirm the areas below before go-live.
Data encryption
Confirm how conversation data is protected in transit and at rest for your setup.
Access controls
Define which clinic roles can view conversations, bookings and settings.
Conversation privacy
Map what patient information is needed and keep collection proportionate.
Human oversight
Set clear handoff rules for clinical, sensitive and complex questions.
Saudi PDPL readiness
Review data flows, responsibilities and your clinic’s PDPL requirements.
Auditability and retention
Confirm available activity records plus retention and deletion controls.
No compliance certification is claimed on this page. Ask for the current security documentation during your demo.
Integrations
Fit Tansiq into the systems your clinic already uses.
Integration scope depends on your current tools and workflow. The connections below are planned and confirmed case by case.
WhatsApp BusinessComing soon
Web chatComing soon
Clinic calendarsComing soon
Appointment systemsComing soon
CRMComing soon
Internal clinic dashboardsComing soon
Clinic pricing
Plans designed around your clinic
Pricing depends on your clinic size, monthly conversation volume and required integrations. Book a short call and we’ll recommend the right setup.
Get Clinic PricingYour recommendation can account for
- Clinic locations and reception teams
- Monthly patient conversation volume
- Booking and system integrations
Product proof
See the workflow before you commit.
The guided demo is a clearly labelled fictional preview of setup, knowledge review and launch readiness.
Open the guided demoA representative workspace walkthrough
A clear three-step implementation path
Security topics reviewed before launch
FAQ
Questions clinic teams ask before getting started.
How quickly can a clinic launch?
The timeline depends on your messaging channel, booking workflow and required integrations. We map the requirements first and confirm a launch plan before setup begins.
Can Tansiq book and reschedule appointments?
The current dashboard lets staff record, confirm, reschedule and cancel appointment requests. It does not yet connect to a clinic calendar or automatically offer available slots.
Does it understand Arabic?
Yes. Tansiq is designed for Arabic and English conversations, including natural Saudi phrasing used by patients every day.
Can clinic staff take over a conversation?
Yes. Complex, sensitive or clinical questions can be handed to your team with the conversation context preserved.
Can we use our existing clinic number?
That depends on your current channel and WhatsApp Business configuration. We confirm number eligibility and the safest migration path during onboarding.
What information does Tansiq need?
Your clinic’s approved services, prices, doctors, schedules, locations, booking rules, policies and frequently asked questions.
Does it work with multiple clinic locations?
Multi-location setups can be scoped around each branch’s services, clinicians and availability. The required integrations are confirmed before implementation.
How is patient data protected?
Before launch, we review the data flow, staff access, conversation privacy, retention needs and current security documentation for your selected setup.
Your patients are already messaging. Make every conversation count.
See how Tansiq AI can work for your clinic.